Quality management system
With the provision of services to customers, HBPO focuses on providing security and work management measures to ensure data and information of customers are assured of maximum safety full and all handed over.
  • Physical safety and human
  • HBPO attaches special importance to safeguarding the data from the outer to the inner round, with measures to ensure physical and human:
    + Personel system protects buildings..
    + Lock the gate from the entry and exit positions to identify the information of personnel in company.
    + Online camera system observes operation in the company.
    + Provide storage of unrelated work items, ensure that no information, images, customer data is leaked and lost.
  • Internet network safety
  • HBPO focuses on investing in the server system to ensure bandwidth transfer, connection with customers, and the firewall system against illegal access from outside.
  • Human safety
  • The employees at HBPO are trained a thorough recruitment process, ensuring the quality of the input, and being trained in the necessary knowledge and skills in securing project information security.
    At the same time, HBPO conducts online to supervise working process of employees through specialized software, in order to control work performance, working process as well as data of staff on computers.
  • Managing company activities according to ISO 27001 Quality Management System
  • + To be aware of the importance of securing customer information, especially in the field of BPO. At HBPO, we are consistent with actions operation according to the information security standard of the ISO 27001 quality management system.
    + HBPO focuses on improving the policy systems, processes regulations and information security systems (Records system, storage network security system …).
    + HBPO aims to achieve ISO 27001 certification in 2019 to consolidate our work professionally, properly and bring trust to customers.

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