BPO services


“What is BPO?”
BPO, Business Process Outsourcing, refers to the practice of outsourcing specific business processes within a company’s operations. These processes encompass everything from business design and execution to specialized functions. The primary objectives are cost reduction, increased competitiveness, and the ability to concentrate on core business areas.

Why Choose HBPO?

At HBPO, we pride ourselves on being leaders in the BPO industry with extensive experience spanning nearly a decade. We’ve successfully managed over 100 projects for a diverse clientele, and our commitment to providing top-tier products and services is unwavering.

Moreover, HBPO is at the forefront of BPO companies, leveraging the power of RPA (Robotic Process Automation) technology. We excel in proposing projects that optimize business efficiency within your domain.

Service Overview

Our BPO project management team boasts substantial experience, having successfully overseen nearly 1000+ projects during our 7+ years in the industry. We are dedicated to delivering the highest quality service to our clients.

Gift voucher processing

Data entry for customer information (sender and receiver), purchase details (including products, quantity, gift packages...)
At a daily processing capacity of 200-400 vouchers/day

Backoffice processing for travel companies

Data entry and order processing

Data entry for same-day delivery orders
Monthly processing capacity: 8,000-15,000 orders/month
Operation time: 365 days
Delivery within 24 hours

Invoice data entry

Invoice data entry, accounting item processing
Daily processing capacity: approximately 10,000 vouchers/day
Fields: store name, phone number, invoice issue date, amount

Survey form processing

Weekly processing capacity: 5,000 forms/week

Keyword tagging

Input marathon runner identification numbers, then combine and transform the data into information.
Weekly processing capacity: approximately 5,000 items/week