BPO services
DATA PROCESSING AND DATA ENTRY SERVICES (BPO)
“What is BPO?”
BPO, Business Process Outsourcing, refers to the practice of outsourcing specific business processes within a company’s operations. These processes encompass everything from business design and execution to specialized functions. The primary objectives are cost reduction, increased competitiveness, and the ability to concentrate on core business areas.
Why Choose HBPO?
At HBPO, we pride ourselves on being leaders in the BPO industry with extensive experience spanning nearly a decade. We’ve successfully managed over 100 projects for a diverse clientele, and our commitment to providing top-tier products and services is unwavering.
Moreover, HBPO is at the forefront of BPO companies, leveraging the power of RPA (Robotic Process Automation) technology. We excel in proposing projects that optimize business efficiency within your domain.
- Reliable, round-the-clock project operation (365 days, 24/7)
- Prompt and efficient communication facilitated by Japanese experts based in Tokyo, ensuring seamless discussions and interactions.
- Proficiency in multiple languages (Japanese, Vietnamese, English...) and proficiency in handling various character types (handwriting, printed...)
- Our management team brings more than 7 years of industry experience to the table, driven by an unwavering commitment to achieving 99.9% customer satisfaction across all domains.
- An unwavering focus on safeguarding customer information, coupled with operations compliant with ISO27001 (ISMS) standards.
- We take automation seriously and have developed RPA technology (UiPath) that's seamlessly integrated into our services. This drives process automation, cost savings, and an enhanced service quality.
Service Overview
Our BPO project management team boasts substantial experience, having successfully overseen nearly 1000+ projects during our 7+ years in the industry. We are dedicated to delivering the highest quality service to our clients.
Gift voucher processing
Data entry for customer information (sender and receiver), purchase details (including products, quantity, gift packages...)
At a daily processing capacity of 200-400 vouchers/day
Backoffice processing for travel companies
Data entry and order processing
Data entry for same-day delivery orders
Monthly processing capacity: 8,000-15,000 orders/month
Operation time: 365 days
Delivery within 24 hours
Invoice data entry
Invoice data entry, accounting item processing
Daily processing capacity: approximately 10,000 vouchers/day
Fields: store name, phone number, invoice issue date, amount
Survey form processing
Weekly processing capacity: 5,000 forms/week
Keyword tagging
Input marathon runner identification numbers, then combine and transform the data into information.
Weekly processing capacity: approximately 5,000 items/week
