“What is RPA?”
RPA stands for Robotic Process Automation. Simply put, RPA is technology software that allows computer devices and robots to mimic human actions to perform repetitive tasks related to digital operations. It helps businesses minimize unwarranted risks and save significantly on costs during their operations, execution, and control.
About RPA service at HBPO
In this digital age, the trend towards automation to save labor costs through advanced technology is ever-increasing. This is why RPA has become one of the fastest-growing technology software in the world. It persuades businesses to adopt RPA as early as possible to keep up with market trends.
Understanding the demand and keeping up with the trend, within HBPO, we have developed an RPA tool based on UiPath. At HBPO, we operate the RPA tool in the following manner
Customize the tool according to process changes
Compile reports and assess tool performance
Handle cases where the tool cannot process
Our company’s BPO project management team has experience in operating nearly 1000+ projects with over 7+ years of experience in the industry. We are committed to providing the best quality service to our clients.
To operate an e-commerce website, you need to carry out tasks such as “collect and process product information” → “register product information” → “update product information.” Our company’s RPA tool will take care of these tasks.
If order receipts are received in image form through fax or on paper, then the subsequent steps to continue processing these orders can be delegated to RPA.
Receive order image (human) → Enter data into Excel (human) → Enter data into Customer Management System (RPA) → Process order receipt (RPA) → Send completion email for order receipt (RPA) → Report to Customer (RPA
We will provide tools for encryption.
Depending on the requirements of each customer, we use three main encryption methods as follows:
(1) Extracting each input field
(2) Searching for image names of items from the entire form and then extracting the corresponding input fields
(3) Manually specifying the cut range and extracting combined input fields and optimizing methods according to the customer’s requirements.
In addition, we will propose optimized methods according to the customer’s content requirements.
– Speech annotation
– Image annotation, dynamic image annotation
– Text annotation