Trending of Logistics and Chance for Data Processing Services in Vietnam

Vietnam is rapidly strengthening its position as a logistics hub in Southeast Asia. With a strategic geographic location, competitive costs, and fast-growing e-commerce, the country is becoming a key player in regional supply chains. At the same time, digital transformation in logistics is opening new opportunities for data entry, tracking, and business process outsourcing (BPO) services.

Logistics on The Rise

Vietnam’s logistics sector is expanding alongside the country’s industrial growth. Fourteen new industrial zones were announced in the first quarter of 2025, reflecting rising demand from manufacturers and investors. Multimodal infrastructure including ports, airports, and highways is being upgraded to improve connectivity.

E-commerce, projected to grow 16 – 30% annually, is a major driver. This surge fuels demand for fulfillment centers, last-mile delivery, and smart warehousing, creating opportunities for both local and international logistics providers. As supply chains grow more complex, data processing and back-office support such as data entry, order management, and shipment tracking are becoming essential to keep operations running smoothly.

Competitive Advantages

According to Cushman & Wakefield’s Waypoint 2025 report, Vietnam ranks among the most cost-competitive global industrial locations. Logistics real estate rents remain affordable at around US$5/m²/month, while labour costs are less than 25% of the global median. Energy costs are also among the lowest worldwide, an attractive factor for both logistics operations and potential data centre investment.

These fundamentals make Vietnam appealing to companies looking to diversify supply chains and cut costs while maintaining access to major Asian markets. In this context, outsourcing non-core processes like invoice processing, data entry, and customer support becomes an efficient way for logistics companies to scale in Vietnam.

Digital Transformation and Data Processing

The logistics industry is moving quickly toward data-driven operations. Real-time tracking, predictive analytics, IoT sensors, and AI-driven route optimisation are becoming standard tools to improve efficiency and transparency. Blockchain applications also offer potential to streamline customs clearance and cross-border trade.

As logistics digitalises, the need for data entry, tracking support, and invoice processing services grows. Vietnam has a unique opportunity to develop data centres, cloud services, and digital freight platforms to support this transformation. Low energy costs and expanding industrial zones add to its attractiveness as a future BPO and data processing hub.

Conclusion

Vietnam is rising as both a logistics hub and a destination for BPO services. With strengths in cost competitiveness, infrastructure, and digital transformation, the country offers global companies opportunities in logistics outsourcing, data entry, and tracking services.

About Hikari BPO Solutions Company
Hikari BPO Solutions, headquartered in Danang, Vietnam, provides high-quality business process outsourcing services with a focus on data entry, invoice processing, shipment tracking, and back-office support for global clients. With proven expertise in logistics support and data processing, Hikari BPO helps companies scale operations efficiently while ensuring accuracy, transparency, and cost competitiveness.